Privacy Policy

Data Protection Act 1998

Firsthips Ltd. controls and processes personal data for the purposes of promotion and information distribution for the company and its clients internationally.

Our registered Data Protection number is : Z9781995

Firsthips Ltd complies with the eight enforceable principles of good data practice:

fairly and lawfully processed;
processed for limited purposes;
adequate, relevant and not excessive;
accurate;
not kept longer than necessary;
processed in accordance with the data subject's rights;
secure;
not transferred to countries without adequate protection.

...and is included on the public registry of the Information Commissioner. Details can be found on www.informationcommissioner.gov.uk.

1. Registration information

You do not have to register to use the Firsthips Ltd website, but you do need to register if you want to receive updates about Firsthips Ltd and the website.

The registration information we require as mandatory for you to register is: your name, and e-mail address. This information is stored securely on our database. Until such time as you choose to delete your account, your details are stored so that you do not need to re-register when you come back to the site.

You can change your registration preferences and e-mail address through the website at any time. If you wish to amend your personal profile, please click on the 'Subscribe' link, log in to your account, and check/uncheck the options available. If you are no longer interested in receiving our email alerts and wish to be removed from our database, click on the 'Unsubscribe' link on the same page.

2. Security of your Personal Information

Firsthips Ltd is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.

3. Feedback

If you send an e-mail or message to the Firsthips Ltd office we will try to respond in the first instance with an automatic response generated by our intelligent reply system and deal with the case ASAP. We do not keep copies of this correspondence. If your question is technical, we may need to get more information from you. In such cases we will only pass on personal data if it is necessary for the technical team, and we will not keep your personal data or records of our correspondence longer than necessary.

4. Site usage information

Session cookies
Cookies are pieces of data created when you visit a website. The cookies our site uses are 'session cookies', which store your 'preferences' while you move around the site. You can set your computer not to accept cookies if you so wish. This will not in any way affect your ability to access the information on the site, but will prevent you logging into any of the personalised facilities and using the added functionality that the site offers.

The Firsthips Ltd website uses session cookies and log files to facilitate the smooth running of the site. It does not use cookies to collect any personal information about you except that required for system administration of our web server. Session cookies are deleted when you close your browser.

Log files
Log files allow us to record visitors' use of the site. The system puts together log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it.

Log files do not contain any personal information.

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

If you have a query or complaint about this privacy policy or about the site, please contact us.

Success stories

97% of EPCs ready within 3 days
Some EPCs produced in less than 48 hours!
HIPs assembled in less than 3 days
Lawyer gains new conveyancing business using Firsthips

Key Features

HIPs at competitive prices
No investment or long term commitment
Seller pays by debit/credit card or deferred payment up to 10 months
Take instructions with a one page simple form
Prospective buyers can securely view and print the HIP online
Estate agent can track viewings
Keep control over the complete process
The most flexible system. Fully automated or use your own suppliers for selected elements
EPC competitively priced from a nationwide panel or use your own DEA
Searches from a nationwide established group or use your own supplier
Communicate with all parties through the secure message centre
Document management enables you to have draft contract and any other documents you require per case